Microsoft Outlook: Course
Length: One Day
Fees: Training at Client Offices: One delegate: £395 per-day + VAT
Additional delegates attending: £75 each per-day + VAT
Overview: Microsoft Outlook is
a comprehensive desktop information management program. You can use
Outlook 2003 as a central inbox for all of your internal and external
e-mail messaging systems. You can also use it to manage your contacts, to
organise your calendar and scheduling, and to maintain a journal of your
activities. Additionally, Outlook integrates a number of system management
features that help you manage your files, folders, and system resources.
This course will help delegates to use the
email and scheduling application Microsoft Outlook. Students
will learn to send and receive emails and instant messages and
to manage communications and contacts using Outlook.
Delegates will also learn to use the scheduling component to
arrange appointments, meetings, and tasks. Students will be able
to customise the view to sort, group, filter, and search for
items.
What is Outlook?
 | Recognise the components of a Desktop
Information Manager (Inbox, Calendar, Contracts, Tasks,
Notes, Journal) • Understand the use of email to send
electronic messages • Recognise the different elements of
the Outlook application window |
Composing Mail Messages
| Create a message • Address a message to
different recipients • Add a file attachment to a message •
Move or copy data within a message or between messages and
other types of file • Set message priority • Use the
Spelling Checker • Send internet email using Outlook |
Reading and Replying To Messages
| Check for new messages • Open or preview
one or more email messages • Reply to and forward a message
• Open or save a file attachment • Print a message • Save a
draft message • Block spam messages |
Using Contacts and the Address Book
| Understand the Address Book and Contact
List • Create, edit, and delete a contact • Create a group
(distribution list) of email recipients • Insert recipient
email addresses using the Address Book • Integrate contacts
with other Outlook components |
Exchanging Instant Messages
| Set up Outlook to integrate with a
messaging application • Start a messaging conversation from
Outlook |
Organising Items
| Sort, highlight, and search for items •
Organise items in subfolders • Delete items and subfolders •
Save a mail message to a Windows folder |
Scheduling Appointments and Events
| View and track appointments using the
Calendar • Schedule an appointment or event • Set and manage
reminders for appointments • Modify or delete an appointment
• Identify conflicting appointments • Schedule appointment
time as Free, Busy, or Out of Office |
Assigning and Tracking Tasks
| Add, delete, or modify a task item •
Track progress on a task • Assign a task • Accept or decline
a task request |
Making Notes
| Write and edit a note • Change the
appearance of a note • Delete a note |
Planning a Meeting
| Plan a meeting and invite attendees • Add
or remove meeting attendees • Reschedule or cancel a meeting
• Accept or decline a meeting request • Propose a new time
for a meeting • Schedule the use of a resource for a meeting |
Printing Items
| Define a print style for a particular
item • Print a mail message • Preview and print from the
Calendar • Print an appointment, task, or contact item |
Organising Items
| Using Categories and Contacts Use
categories to link and organise items • Edit the Master
Category List • Link items to contacts • View contact
activities |
Working with Views
| Apply a different view • Show, hide, and
format fields • Group items by a field • Sort and filter
items • Apply automatic formatting to items • Create and
save a view • Use Advanced Find to locate an item • Create
and use search folders
|
If you have other questions, please contact us at
enquiry@it-uk.com or
complete
our response form |
